At Fabicking.co.uk we are committed to protecting and respecting the privacy of our website visitors. This policy sets out how we will treat your personal information.
What information do we collect?
We may collect, store and use information about your computer and about your visits to and use of this website (including IP addresses, geographical locations, browser types and versions, operating systems, referral sources, length of visits, page views, website navigation paths).
We may also store and use information relating to any transactions carried out between you and us on or in relation to this website and information relating to any purchases you make of our goods or services (including names, email addresses, postal addresses, telephone numbers.).
We may also store information that you provide to us for the purpose of registering with us (including names, email addresses, postal addresses, telephone numbers).
As well as information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including names, email addresses, postal addresses, telephone numbers).
At no given time will any of your personal information be given out to a third party or disclosed whatsoever.
A cookie enables the web server to identify and track the web browser.
Cookies consist of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. We use session cookies on the website. Session cookies will be deleted from your computer when you close your browser. We will use the session cookies for the following purposes: to keep track of you whilst you navigate the website, and to keep track of the contents of your shopping cart.
We use persistent cookies on the website. Persistent cookies will remain stored on your computer until deleted, or until they reach their specified expiry dates. We will use the persistent cookies for the following purposes: to enable our website to recognise you when you visit, and to remember your preferences relating to the use of our website.
Using your personal information
We may use your personal information for the following purposes.
In the administration of the website.
To improve your browsing experience by personalising the website.
To enable your use of the services available on the website.
To send goods purchased via the website.
To send to you marketing communications relating to our business, which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
To deal with enquiries and complaints made by or about you relating to the website.
All our website financial transactions are handled through our payment services provider Barclays EPDQ through a Secure Payment Gateway under the Data Protection Act 1998. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of your personal information
We will take the highest level of precaution, in accordance with Industry Standards to prevent the loss, misuse or alteration of your personal information. However, whilst we take all the necessary steps to exclude viruses from this website, we cannot guarantee that such attempts will be successful and therefore we cannot accept liability for such viruses. We recommend that you take all the safeguards necessary before downloading information from our website or any other ecommerce site.
We will store all the personal information you provide on our secure password and firewall protected servers.
Of course, data transmission over the Internet is inherently insecure and unfortunately we cannot guarantee the security of data sent over the Internet.
Please ensure that your password and user details are kept confidential. At Joel & Son Fabrics we will not ask you for your password (except when you log in to the website) and therefore will not take any responsibility for any misuse.
We are proud to offer FREE UK DELIVERY on all orders over £50. Free delivery will be calculated at checkout.
UK delivery costs £5.99. All orders will be sent by Royal Mail and will require a signature on receipt. Your goods will be delivered within 2 working days from day of dispatch.
We aim to dispatch orders on the same day if placed before 1pm. Please note, orders placed after 11am on Fridays will be dispatched the following Monday. No orders will be dispatched on UK Bank Holidays.